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Terms & Conditions

1.
As you send your order after visiting our website catalog with products ID or you may send images along with email for order with quantity as described below.
2.
After receiving your order we send you Performa invoice its consists of
all the details of the parcel which we send you with their respective quantity and quality details.
3. After receiving the Performa invoice which we send you, send order with advance payment 100% through Bank T.T. ( Telegraphic Transaction )or Cheque or COD (Cash on Delivery) through bank.
4. Parcel will be sending to you by Post, Fedex, UPS or whatever service you suggested,
5. Our all prices are FOB India. Shipping charges will be extra.
6. After receiving the order, the order may be fulfill within 15-20 days.
   
  Our Rights
  All content & images displayed on www.manzoorgems.com are the property of Manzoor & Company or their respective owners. The design of all Jewelry is copyrighted. Under no circumstances may you re-use any of the information on this site for your own personal gain, and no copying of the designs is allowed. Please respect the designer’s time in creating these items. Anyone using or purchasing from www.manzoorgems.com is deemed to have read and understood the above Terms and Conditions. We reserve the right to amend these terms & conditions in compliance with current Indian law. These terms do not affect your statutory rights.
   
  What you see is what you get
  www.manzoorgems.com has made every effort to display the Jewelry as accurately as possible. Most products have been described with weight and accurate color options. However, we are aware that colors and images vary slightly according to the monitor they are viewed on. So actual and original product color look slightly different. This is unavoidable, but we are sure that all customers will be delighted with their items upon receipt.
   
  Additional document for import:-
  Please mention in advance if you need any other supporting document which is desirable to import or clearance from customs these goods in your country such as certificate of origin . This is buyer responsibility to inform about it advance.
Stamping:-
  If you need your company stamp on goods or stamp as 92.5 in silver or 18 kt / 14 kt / 12kt or 750 on gold. Please tell us at the time of order. It might need some payment to be done for your company name stamp.
  Rhodium or polishing:- if you need any special kind of polishing or rhodium please mention it at the time of order.
  Packaging:- If you need any special kind of packaging please give the instruction at the time of order. Otherwise standard packing will be done.
   
  Returns
  We guaranteed for 100% return if you are not satisfied.
   
  Faulty products / damaged items:
  In the highly unlikely event that an item sent to you is found to be faulty, you may send it back to us for a replacement... Overseas, items should only be sent back using your country’s national postal service or agreed as per our instructions we recommend using an insured delivery method; however we will not accept extra charges for Fed-Ex or other overnight courier services. If your product is damaged in transit, please contact us immediately. We will replace the item free of charge.
   
  Lost Goods
  If you have not received your goods within 28 days of placing an order, please contact us immediately on +91-9829019925 or e-mail us manzoornco@hotmail.com
 
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